Thursday, February 02, 2006
Overwhelming Bureaucracy in the IT Department?
"I am in the somewhat unique position of being a technology worker, who lives outside of the IT department in my company (a very large organization in the US). By far, the biggest challenge I face is getting anything done due to the bureaucracy that exists, within IT. There are certain tasks (i.e. anything that happens in the data centers) that I don't have the access to do. Even a simple task, like installing more memory in a non-production server, can take nine months and massive mountains of paperwork (no exaggeration), thus costing many times more than it should. The lack of agility is maddening, because I know we are missing significant business opportunities. My management is extremely supportive and despite our excellent track record of success in creating robust/secure applications--our work has passed audit numerous times with flying colors--we get no support from IT. Even senior management can't break through the barrier. I am very interested in hearing the experiences Slashdot readers have had in similar situations." How do you get your technology work done, when your IT department is more hindrance than help?
source:http://ask.slashdot.org/article.pl?sid=06/02/01/2117240
source:http://ask.slashdot.org/article.pl?sid=06/02/01/2117240
# posted by dark master : 2/02/2006 09:45:00 AM
